Field Service Engineer Job at ALOIS Solutions, Greensboro, NC

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  • ALOIS Solutions
  • Greensboro, NC

Job Description

Job Description

Job Description

Core Responsibilities:

  • Install and fully support Xeikon Single Pass Inkjet presses , including ramp-up and operator training
  • Diagnose, troubleshoot, and resolve hardware and software issues on-site
  • Maintain accurate service records and manage parts effectively
  • Proactively communicate with customers and ensure high service quality
  • Complete administrative tasks and participate in ongoing technical training, including HQ programs

Requirements:

  • High school diploma or GED (Associate’s Degree or higher preferred)
  • Experience with equipment installation, electrical/mechanical repair, or similar fields
  • Knowledge of industrial inkjet technology and prepress (preferred)
  • Ability to lift up to 50 lbs, physically fit for equipment installation and navigation in tight spaces
  • Valid driver’s license and willingness to travel domestically and internationally
  • Strong problem-solving, customer service, and time management skills
  • Proficient in Microsoft Office, internet, and email

Preferred Items:

  • Experience with major equipment from HP, EFI, Fujifilm, Canon , etc.
  • Support for industrial inkjet and prepress technologies
  • Ability to work flexible hours, including weekends
  • Self-motivated and independent worker

Ideal Candidate:

  • Experienced in equipment installation and troubleshooting in industrial settings
  • Knowledgeable of inkjet technology and prepress processes
  • Physically capable and agile for installation tasks
  • Demonstrates independence, professionalism, and excellent customer service skills

Job Tags

Work at office, Flexible hours,

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