Job Description

Nurse Practitioner or Physician Assistant Primary Care Inbox Management at Geisinger summary:

This role involves providing primary care both in-office and virtually by managing patient clinical messages, medication requests, and follow-ups. The Nurse Practitioner or Physician Assistant will conduct diagnostics, telemedicine visits, and collaborate with care teams to deliver patient-centered care. Additionally, the position requires expertise in digital inbox management and telehealth communication within the Epic system to support continuity of care.

Job Title: Nurse Practitioner or Physician Assistant Primary Care Inbox Management
Location: Lewistown, Pennsylvania
Job Category: Physician Assistant, Nurse Practitioner, Advanced Practice
Schedule: Days
Work Type: Full time
Department: Community Medicine Inboxologist Division
Date Posted: 06/06/2025
Job ID: R-80083

Job Summary

Geisinger Community Medicine is seeking an experienced Nurse Practitioner or Physician Assistant to join our team as an Inboxologist—a hybrid role combining in-office primary care (60%) with virtual work-from-home in-basket management (40%).

Job Duties

What You’ll Do:

• Provide proactive, patient-centered care by managing clinical messages, medication requests, and follow-ups

• Adjust care plans and deliver patient education in collaboration with physicians, nurses, and care teams

• Conduct virtual triage, diagnostic assessments, and telemedicine visits

• Respond to in-basket messages with accuracy, empathy, and timeliness

• Support continuity of care through effective communication and documentation in Epic

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Clinical Responsibilities:

• Assess, diagnose, and implement treatment plans for patients of all ages

• Order and interpret diagnostic tests; prescribe and manage medications

• Perform procedures within your scope of practice

• Communicate with collaborating physicians and care teams to ensure safe, coordinated care

• Follow best practices for digital inbox management and cross-disciplinary collaboration

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Requirements:

• Certified Nurse Practitioner or Physician Assistant who resides in Pennsylvania with an active Pennsylvania license

• Minimum 3 years’ experience in family medicine, including chronic and acute care management

• Access to a private workspace and reliable broadband

• Proficiency in Epic and digital in-basket workflows

• Experience with telemedicine and asynchronous patient communication

• Ability to work both independently and as part of a collaborative team ​

Schedule:

• This is not a fully remote position— 60% onsite presence is required.

• Full-time, Monday–Friday

• One half-day Saturday every 6–8 weeks of inbox management

• One weekly early (beginning at 7 AM) or late (until 7 PM) shift of inbox management

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Position Details

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Education

Bachelor's Degree-Physician Assistant (Required), Master's Degree-Physician Assistant (Preferred)

Experience

Minimum of 3 years-Related work experience (Required)

Certification(s) and License(s)

Basic Life Support Certification - Default Issuing Body; Certified Physician Assistant - National Commission on Certification of Physician Assistants (NCCPA)

Our Purpose & Values

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

Keywords:

Nurse Practitioner, Physician Assistant, Primary Care, Inbox Management, Telemedicine, Patient Care, Clinical Messages, Chronic Care Management, Epic EHR, Virtual Healthcare

Job Tags

Full time, Work experience placement, Work at office, Saturday, Monday to Friday,

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