Help Desk Analyst Job at Hire IT People Inc, Conyers, GA

aUpIK2g5R3E4dms1amFaemg4NE5yV1dOVlE9PQ==
  • Hire IT People Inc
  • Conyers, GA

Job Description

Job Description

Job Description

Job Title: Help Desk Analyst

Location: Conyers, GA (Onsite)

Duration: 12+ Months

 

JOB DESCRIPTION:

 

• Oversee the daily performance of computer systems and applications.
• Answer user inquiries regarding computer software or hardware operation to resolve problems.
• Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved.
• Confer with users or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.

Minimum Qualifications :
• High School diploma or GED.
• Six months of experience handling customers, questions, complaints, and/or providing information in a call center environment.

Preferred Qualifications :
• 2+ years’ experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10.
• Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college.
• Knowledge of Apple iOS.

 

Company Description

Hire IT People, Inc provides full time and contractual IT staffing nationwide. We presently provide services to several governments and state agencies, Fortune 500 companies, and leading mid-market companies in several including healthcare, insurance, retail, state/governments.

We serve Government agencies, Fortune 500 and leading mid-market companies across every Industry
Our candidate network includes thousands in our database and targeted networks including top social sites
We gather information about your future hiring needs to perform a pro-active search, we mostly work with local candidates

Our cutting-edge recruitment tools help minimize the complexities of hiring and reaching the right talent
We can provide experienced IT Professionals for your IT Projects covering most Technologies and roles

Company Description

Hire IT People, Inc provides full time and contractual IT staffing nationwide. We presently provide services to several governments and state agencies, Fortune 500 companies, and leading mid-market companies in several including healthcare, insurance, retail, state/governments.\r\n\r\nWe serve Government agencies, Fortune 500 and leading mid-market companies across every Industry\r\nOur candidate network includes thousands in our database and targeted networks including top social sites\r\nWe gather information about your future hiring needs to perform a pro-active search, we mostly work with local candidates\r\n\r\nOur cutting-edge recruitment tools help minimize the complexities of hiring and reaching the right talent\r\nWe can provide experienced IT Professionals for your IT Projects covering most Technologies and roles

Job Tags

Full time, Local area,

Similar Jobs

Interior Marketing Group, Inc.

Staging Designer Job at Interior Marketing Group, Inc.

 ...Description We are seeking a creative, detail-oriented Staging Designer to join our team, specializing in staging luxury residential...  ...buyer demographic. Source, select, and coordinate high-end furniture, artwork, textiles, lighting, and accessories from the company... 

Roadie

Box Truck Driver Job at Roadie

 ...Job Description Ready to earn extra cash on your schedule? With the Roadie app, drivers can make from $117 - $136 per Day on multi-stop gigs using your own vehicle!\n Roadie is an easy, flexible, crowdsourced delivery platform that enables you to earn extra cash... 

TriSearch

Structural Steel Estimator Job at TriSearch

 ...Job Description Job Description Structural Steel Construction Estimator Our client is an industry-leading full-service specialty...  ...EXCEL SKILLS - UNDERSTAND BASIC FORMULAS FINANCIAL ACCUMEN DETAIL ORIENTED WILL PROVIDE RELOCATION FOR QUALIFIED... 

Municipal Credit Union

Fraud Investigator Job at Municipal Credit Union

 ...Be New York's most loved financial institution by helping our members build their best financial futures Overview: The Fraud Investigator is responsible for continuously working towards preventing and mitigating losses to ensure the highest level of loss avoidance... 

Marshalls

Merchandise Associate Job at Marshalls

Marshalls - 2162-A Nesconset Highway, Brooktown Plaza, Stony Brook, NY 11790, United States of America [Retail Sales / Team Member] As a Merchandise Associate at Marshalls, you'll: Accurately ring customer purchases/returns and count change back to customer according to...